The FieldAware mobile app supports quick actions on phone numbers and email addresses in the Job > Customer screen. Whether you're using iOS or Android, you can easily call, message, email, or copy contact details with just a tap or a long press.
iOS Users
Call, Message, or Copy a Phone Number (Long-Press)
Open a Job in the mobile app.
Scroll to the Customer or Contact section.
Long-press the phone number.
A menu will appear with standard iOS actions:
Copy
Call
Send Message
Add to Contacts
Share
💡 Tip: Great for quickly sending a text or saving the number without leaving the app.
Send an Email (Tap)
From the same Customer section in a Job, find the Email field.
Tap the email address, it’s styled to show it’s tappable.
Your device’s Mail app will open with a new draft to that address.
Email Actions (Long-Press)
Long-press on the email address in either the Customer or Contact cell.
A standard iOS menu will appear:
Copy
Send Email
Add to Contacts
Share
Android Users
Call, Message, or Copy a Phone Number (Long-Press)
Open a Job.
In the Customer or Contact section, long-press the phone number.
A context menu will appear with Android options such as:
Phone
Copy
Share
Additional actions (varies by device)
Send an Email (Tap)
In the Customer section of a Job, tap the email address.
Your default email app will open automatically with a new message ready to send.
Email Actions (Long-Press)
Long-press the email address in either the Customer or Contact section.
A menu will appear offering actions like:
Copy
Share
Add to Contacts
Open in email app
✅ Why It Matters
These small changes make it easier and faster for technicians to:
Contact customers while en route
Share job updates
Copy and save contact info without switching apps