The new Scheduler keeps much of the functionality you’re used to from the legacy version but includes several key improvements designed to make scheduling faster and easier.

This guide outlines the updates and enhancements you’ll notice when moving from the legacy Scheduler to the new one, helping you get comfortable with the changes and take full advantage of the upgraded features.

The new Scheduler includes several enhancements to make managing your schedule easier, faster, and more intuitive.

Here’s what’s new:

The new Scheduler makes it easy to manage multiple jobs at once with bulk drag-and-drop functionality. Whether you need to shift a group of jobs by a few hours or reassign a technician’s workload to another team member when they’re unavailable, you can do it quickly and effortlessly — all in one smooth action.

To reschedule multiple jobs, simply click and hold to select the jobs you want to move, then drag them to the new time slot on the timeline.

Click and hold to select the jobs on a technician’s row, then drag to move them up or down to assign them to another technician.

This right-click shortcut allows you to add crew members to multiple jobs at once. Drag a fence around the jobs you want to modify, right click and select 'Add Crew Members'.

The Map is fully integrated with the scheduling board, allowing you to easily visualize job locations and routes in a whole new way.

Click Map All to display every job on the map. Alternatively, you can click the map icon on a technician’s row to view only that technician’s jobs.

A traffic layer can be enabled on the map to show current traffic conditions, helping planners better understand real‑world travel constraints.

Dispatchers can calculate and view a technician’s route for a selected day, including travel paths between jobs and estimated travel times.

When you use the Calculate Day Route button, you will also see that travel time between consecutive jobs is visually indicated, making it easier to identify unrealistic schedules or opportunities for optimization.

Routes can be calculated even when viewing multiple days. Users can select a specific day within a multi‑day view to see routing for that day only.

The Job Card is larger, offering a clearer view and allowing you to edit key job details such as the crew, start time, and duration.

The Work Plan remains accessible through the Open Work Plan button on the Details tab, giving you full control over the job’s crew assignments and time slots.

From the Job Configuration tab, click Edit to make applicable updates to assignees, scheduled date and time, and/or estimated duration.

A global search allows users to quickly find specific jobs within busy schedules. Matching jobs remain highlighted while non‑matching jobs fade, making results easy to spot.

Job blocks are taller, allowing you to display up to four fields on each job. This provides greater visibility and insights at a glance, helping you make faster, more informed decisions.

Overlapping jobs are stacked for better visibility, giving you greater control when managing your schedule and avoiding conflicts.

You can configure which fields appear by using the Filter and Layout Panel under the Job Block and Tooltip Labels tab.

In the new Scheduler, the timeline is fully responsive, ensuring that the map and unassigned list never block your view. You’ll also be able to adjust the section widths manually to match your preferred layout.

The technician cell has been updated to display more key details, giving you quick access to important information at a glance.

It now includes:

You can now change the second Technician attribute that is displayed in the Scheduler. You can choose from all Technician (User) attributes. You can also group users by sorting by these properties.

Viewing and sorting by second technician attribute:

Reassign Job Lead

Unassigned List now has a free text search that allows you to rapidly search the list to pinpoint the exact job you need to Schedule.

Now when you use Quick Views, corresponding matches in the Unassigned Jobs List will also be highlighted.

Now you can bulk-delete meal breaks when editing a schedule that was created by the Smart Scheduler. Just Shift+click to select multiple breaks - or click the 'Select Breaks' button - and then click Unassign.

The selected breaks will be cleared.

If you have any feedback or queries about this feature, please contact support@fieldaware.com.

Release date: Q1 2026