What’s new in this release?
The Customer Portal allows our Enterprise-Model FieldAware users to offer your customers a way to create job requests. Up until now, the Customer Portal app only supported Standard-model customers. With this release/enhancement, Enterprise-model customers can now utilize the Customer Portal web app, empowering your customers to create job requests that then get assigned to the primary or base branch of your Enterprise business.
Note: The Customer Portal web app is a paid add-on.
Key Benefits
The key benefits for customers include:
Improved visibility into work performed at specific locations
Increased control over job requests and scheduling
Enhanced collaboration with vendors and service providers
Streamlined communication and issue resolution
Want to Learn More?
Please visit the Customer Portal and "What is Enterprise Model?" articles for additional information.