FieldAware

Product Education Team

Ruairi Shanahan

Enda Hennigan

Stay current with our latest iOS, Android and back office field service software releases and important news.

Release Notes

This Release Notes article announces new, advanced filtering available in the Scheduler and Jobs list.

Release Notes - Advanced Filtering in the Scheduler & Jobs List

We know your team can't always be logged into FieldAware waiting for new requests to come in. That's why we've added email notifications to the Customer Portal — so the…

Release Notes - Customer Portal Email Notifications

This Release Notes article introduces the new Email Template Editor feature.

Release Notes - Email Template Editor

This Release Notes article announces the new Scheduler designed with features to make scheduling faster and easier.

Release Notes - Introducing the New Scheduler

This article announces the release of the Mandatory Fields feature.

Release Notes: Mandatory Fields for Jobs & Quotes

Bulk Schedule Unavailability

This Release Notes article announces new Customer Portal compatibility for Enterprise customers.

Customer Portal: Enterprise Compatibility

Enhanced Crew Member Visibility on the Job & Quotes List

Enhancement: Recent Quotes Section

Create and Schedule Quotes Directly from Scheduler View

This announcement introduces the Smart Scheduler 2.0.

Release Notes - New Smart Scheduler 2.0

Unlock efficient job creation and management, introducing Job Templates for FieldAware

Job Templates

This article announces a new integration between NetSuite when creating Quotes in the field.

Release Notes: Quoting in NetSuite

This article announces new enhancements allowing manual email entry and "tap-to-contact" from the FieldAware Mobile App.

Release Notes - Faster Customer Communication

This article announces improvements to Planned vs. Used Item Quantities on Jobs and Quotes, in addition to enhancing the NetSuite integration.

Release Notes: Improving Data Accuracy - Parts Tracking

This Release Notes article announces updates and new features available in the new Customer Portal.

Release Notes: New Customer Portal

This Release Notes article announces new, improved filter behavior in the Jobs list.

Release Notes: Jobs List - New Filter Behavior

This article announces the release of the improved Sandbox feature from FieldAware.

Release Notes - FieldAware Sandbox Improvements

This article announces UX improvements to the FieldAware mobile app for both iOS and Android versions.

Release Notes - Mobile App: Jobs Dashboard Improvements

This Release Notes article announces the launching of the Map Tech Finder feature.

Release Notes - Introducing the Map Tech Finder

This article announces the new Crew & Project Timeline View available in the New Scheduler.

📋 Release Notes - Crew & Project Timeline View

Stay up-to-date and informed whenever new releases become available to the FieldAware platform.

New Releases

Specify which Job events will send SMS Notifications to your customer.

Job Event SMS Settings

Bring the power of NetSuite inventory management to the field

Parts Visibility

Email Logs & Alerts

Combine Auto-Refresh with FieldAware Notifications to keep your finger on the pulse of your busy service operation

Scheduler Auto-refresh

This release notes article introduces the Self-Assign Task feature.

Self Assign Tasks

FieldAware iOS app users can edit the Asset directly from the Job, reaching parity with Android app.

Edit Asset from Job (iOS)

FieldAware in Spanish

Pause Reason & Job Fields in Timesheets

Give crew members greater autonomy in the field to manage their own tasks and time

TrueCrew: Mobile Enhancements for Crew Members

Web Notifications

With the new Archive feature on Items, you can make those items inactive so they don’t clutter your day-to-day workflows,

Archiving Items

Mobile Timesheets

Display Fields in Mobile Jobs List

Scheduler Performance Updates

Importing and exporting your FieldAware data is now easier than ever, read on to find out more

Import / Export Tool

Job Dependencies

View-Only Scheduler

Linking Quotes to Jobs

New Report: First Time Fix Rates Report

Enjoy smoother workflows and more accurate time capture with the Single Active Job rule.

Single Active Job on Mobile

Handy new Scheduler tools to assist with project planning-type workflows.

Scheduler: Crew & Project Tools

Timesheets Enhancements - Overtime, Job Location, Paid Unavailability and Travel Time

Mobile Time Log Editing Rules can now be applied in the browser.

Time Log Editing Roles on Web

Job Item Improvements in FieldAware Mobile

This article contains past and present release notes as well as update instructions for NetSuite Administrators

NetSuite Release Notes

This collection contains Release Notes dated from more than a year ago from today.

Archived Release Notes

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