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QBE: How to find and send your SyncAware folder?

A user guide on how to find and send your SyncAware folder for when the need arises

R
Written by Ruairi Shanahan
Updated over 2 months ago

Overview

The purpose of this document is to notate how to find/send SyncAware folder.

Prerequisites:

  • Quickbooks is open and you are logged in

  • SyncAware is open – doesn’t need to be running

  • Onedrive (or similar) folder link for customer to upload folder into is setup and link has been sent to customer

Step 1) Navigate to the SyncAware app

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AI-generated content may be incorrect.

Step 2) Right click SyncAware app

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Step 3) Click ‘Log Files’

Step 4) In the ‘Log’ pop up>navigate to the file path>click ‘FieldAware’

Step 5) In the FieldAware folder>Find ‘SyncAware’ folder>Drag and drop (or use preferred method) to add the whole SyncAware folder to Onedrive (shared web-based folder)

A screenshot of a computer

AI-generated content may be incorrect.

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