🚀 What’s Launching?
We’re excited to announce the release of Mandatory Fields, a powerful enhancement designed to give you more control over data capture and ensure workflows meet regulatory, service, and business needs across both web and mobile.
Note: For mobile users, updates to the FieldAware app will launch in phases over a period of time following Apple and Google Play Store guidelines. You may not have access to Mandatory Fields immediately upon its release. Please be patient and keep an eye out for when your app is ready for an update.
You can now configure core and custom fields as mandatory on both Jobs and Quotes, allowing your teams to enforce structured data capture at key points in the job lifecycle.
Note: Access to configure mandatory fields is restricted to authorized roles (e.g., Admin, Manager). Only those with permission can create, update, or remove mandatory field settings.
A new view to configure which fields should be mandatory on the web or mobile
🎉 Benefits
Improve Accuracy: Ensure the right information is always captured
Enhance Compliance: Enforce regulatory, safety, or industry-specific requirements
Streamline Workflows: Automate what must be filled and when, thus reducing follow-up or reworking jobs
Customise the Experience: Tailor field requirements for premium services or client / industry-specific workflows
⚒️ Example Use Cases
Regulatory Compliance: Require insurance or safety details before a job can be marked complete
Customer Signature Enforcement: Guarantee digital signature is captured for select job types
Service-Type Logic: Make a “Checklist” field mandatory for installations only
Back Office Control: The Dispatcher must complete a web-only field before dispatching a job to a technician
🏫 Ready to Learn More?
Please refer to the following articles for additional information: