What’s new in this release?
For organizations with True Crew enabled, technicians can now self-assign tasks associated with a job while they are out in the field or working on-site. This feature will empower your field workforce and drive efficiencies across your team fostering a culture of accountability and responsibility.
Details
Crew members can now assign themselves to Job Tasks without the intervention of the Job Lead or the back office. This feature is enforced as a User Role & Right and can be enabled or disabled via your company settings under the Roles & Rights tab.
Note: This feature will be available to all organizations that have True Crew enabled.
To navigate to this section, go to;
Company Settings > Roles & Rights > Jobs Settings Area > scroll down to Self-Assign Task
Fig. 1: Self-Assign Task enabled for all roles within an organization
Fig 2.1: A user self-assigning a task to themselves
Fig 2.2 A list of tasks associated to a job, two of which have been self-assigned by Trevor
Fig 2.3: The task list on a job where 2 of those self-assigned tasks have been completed by Trevor
Vid 1: A walkthrough of the Self-Assign task feature
Feedback and Inquiries
If you have any feedback or queries about this feature, please contact support@fieldaware.com.
Release date: Feb 2023